DELIVERY

All orders are dispatched within 1-2 working days from receipt of payment and are shipped via Royal Mail with expected delivery in the UK within 3-4 days and 5-7 days for Europe.

Email Confirmation will be sent after checkout and you will receive a dispatched notice.

All items are well-protected during transit.

If we do not currently ship to your country of residence please get in touch and we can arrange a quotation for you.

RETURNS 

Changed your mind? Within 14 Days? 

No problem just post your item back to us

Sign in to your account on our website and access the "order history" to find details to return any garment 

or

Email us at Sales@yaakov.uk to authorise your return

Items must be returned in the condition in which they were received and returned to us within 14 days of purchase.

Please ensure that all items are returned in the condition in which they were sold and received.

A return can only be accepted if the products are not used and returned to us in their original condition and packaging with all labels attached.

You must not remove any of the security or other tags from the product. When trying on items of clothing, please ensure you handle the product with care.

For hygiene reasons we do not offer refunds or exchanges on underwear and swimwear unless these Products are faulty.

Exchanges: We do not offer Exchanges at this time. 

All returns must be authorised by Yaakov customer service via your account or at sales@yaakov.uk.

Refunds can take up to 5 working days to appear in your account after the receipt of goods on return.

Refunds will be issued to the original method of payment.

The length of time depends solely on your card company's policies. Contact your card issuer for further details.

We DO NOT refund return postage costs and advise you retain proof of postage as we will not be responsible for items that do not reach us therefore we advise signed for or tracked postage options.